Time of the COVID-19 pandemic is something new for everyone. Measures and orders change quickly following the very fast nature of the virus. We wish for you all to be safe and healthy. Health should be our primary concern, as always. Therefore our teams have moved home, because we think about our employees’, clients’ and users’ health. However, we are still working full-time!
Even during the lockdown our support was available to our users 24/7. We wanted to provide information and to give help as soon as possible. If you have any questions or issues do not hesitate to contact our support team. It consists of knowledgeable people in IT area that constantly work on improving Reviify app, through updates, adding options and improving users’ experience.
For more interactive support, our live chat is available for our users. Unlike classical support via email, live chat allows you to communicate with support in real time. We made this option to speed up the process of receiving help from us.
Free use of Reviify app
COVID-19 had a great impact on businesses, especially small ones. Many people lost their jobs, so they have to find a new one. To support people impacted by the pandemic, we have unlocked all our features and programmes during April. Reviify was free of charge for those that needed help or are just starting with their online shop on Shopify. Our GROW programme is still free of charge with the code FREE2020GROW.
Working from home
Despite our team being at home our service did not suffer. Communication and cooperation in our team runs meticulously, in spite of all unfortunate circumstances. This way we still work on our app and as a support to our users, at the same time as staying healthy and safe. We recommend you do the same.
Much useful information was provided to our users via customer support and live chat, but it was not limited to just that. We were regularly writing and posting on our blog during the COVID-19 outbreak. If you are still unsure whether you need reviews on your product page or not, check out this article. Our blog offers advice and tips for successfully running a dropshipping business on Shopify. Guides for getting the best out of Reviify app and importing reviews from AliExpress are also featured here, together with manuals for updates in our app.
Working on the app
Even in the time like this, we are still working on our app. Apart from developing new options to enrich the apps performance, we are also working on making it work faster to save your time and money. Sometimes even periods like lockdowns can be fruitful, as it was for Shakespeare, who wrote his King Lear while being quarantined due to plague. We also have a brainchild coming out of this lockdown. We prepared for you a Google Chrome extension for easier and faster importing of reviews from AliExpress to your Shopify store.
After this is over
Even when COVID-19 finally goes away and everything becomes normal again, we aspire to continue to work like we did until now. Our goal is to remain the best and most compatible team for Ecommerce. We will not give up on learning and improving as a team, and will do the same for our app. Knowledge ought to be spread among our team and passed on to our users. We work on creating a ‘know-how’ atmosphere for our users when it comes to dropshipping, and Ecommerce overall.